Skills matrix software for services teams
What can our people actually do?
Skills is the capability register — the authoritative record of what each person can do and to what level, with certifications, assessment dates and the business units they sit in.
What Arrow Skills does
- Skill levels per person, with assessment dates
- Certifications and their expiry
- The supply side of every capacity calculation
Who it is for
HR, practice leads and resource managers who need a trustworthy answer to “who can do this?” — and want to know before a certification lapses.
How it connects to the suite
Reads from
Feeds
Standalone, Skills answers its own question. Inside Arrow it shares one sign-in, one people directory and one licence store with every other product.
Questions
Arrow Skills FAQ
What does Arrow Skills record?
Each person’s skills and the level they hold, when they were last assessed, the certifications they hold and when those expire, and the business unit they belong to.
How does it connect to capacity planning?
Skills is the supply side. Arrow Capacity groups each person’s available hours by the skills recorded here, so a shortfall is always a shortfall of a specific skill.
The rest of the suite
Works better together
ARROW CAPACITY
Capacity planning software
Can we take this contract on — and if not, who do we need to hire?
Demand against supply, per skill, per month.
Learn more about Arrow CapacityARROW DELIVERY
Service delivery management software
What recurring work did we promise, deliver, and earn?
Recurring contracted work: promise it, schedule it, log it, bill it.
Learn more about Arrow DeliveryARROW PROJECTS
Project planning and resourcing software
The same, for work that runs as a project.
Work planned and delivered once — phases, milestones, resourcing.
Learn more about Arrow ProjectsARROW RETAINER
Retainer management software
How much of the block the client bought is left?
Blocks of hours bought up front, drawn down by logged work.
Learn more about Arrow RetainerARROW TALENT
Recruitment software
Who could we hire, and how did they score?
Hiring against the shortfall, from sourcing to offer.
Learn more about Arrow TalentARROW EXECUTION
Consultant work management software
The plan says this month. What is actually being done this week?
The committed plan, turned into the work that actually happens.
Learn more about Arrow ExecutionSee Arrow Skills on your own work.
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