ARROW RETAINER

Retainer management software for pre-paid hours

How much of the block the client bought is left?

Retainer sells the hours before the work happens. A client buys a block — forty hours for the month — and logged work draws it down. This is a retainer, not time-and-materials: the point of the product is the balance.

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What Arrow Retainer does

Purchased blocks, with rollover and period
Burn rate and the exhaustion date it implies
Low-balance warning before the client hits zero

Who it is for

Agencies, consultancies and support providers who sell hours in advance and need account managers — and clients — to see the remaining balance at any time.

How it connects to the suite

Feeds

Arrow Capacity Arrow Execution

Standalone, Retainer answers its own question. Inside Arrow it shares one sign-in, one people directory and one licence store with every other product.

Questions

Arrow Retainer FAQ

What happens when a retainer runs low?

Arrow Retainer warns before the balance reaches zero, using the current burn rate. Each budget carries two ceilings — hours and money — which flag an overrun rather than block the work.