Capacity planning software for services businesses
Can we take this contract on — and if not, who do we need to hire?
Capacity sets demand against supply, per skill, per month. It reads the hours already committed in the delivery products and the skills held in Arrow Skills, subtracts one from the other, and shows you the month the work runs past the people.
What Arrow Capacity does
- Committed hours and pipeline on one capacity line
- Leave subtracted, so the number is hours you actually have
- The shortfall becomes the hiring brief
Who it is for
Operations and resourcing leads in consulting and managed-services firms who need to know — before they sign — whether the people exist to do the work.
How it connects to the suite
Reads from
Feeds
Standalone, Capacity answers its own question. Inside Arrow it shares one sign-in, one people directory and one licence store with every other product.
Questions
Arrow Capacity FAQ
How does Arrow Capacity calculate available hours?
From each person’s working hours for the month, less approved leave, grouped by the skills recorded for them in Arrow Skills. Every figure is a monthly figure, so demand and supply are always compared like for like.
Where does the demand come from?
From the hours already committed in Arrow Delivery, Projects and Retainer, plus pipeline work you have not won yet — so you can test a deal against your capacity before you sign it.
The rest of the suite
Works better together
ARROW DELIVERY
Service delivery management software
What recurring work did we promise, deliver, and earn?
Recurring contracted work: promise it, schedule it, log it, bill it.
Learn more about Arrow DeliveryARROW PROJECTS
Project planning and resourcing software
The same, for work that runs as a project.
Work planned and delivered once — phases, milestones, resourcing.
Learn more about Arrow ProjectsARROW RETAINER
Retainer management software
How much of the block the client bought is left?
Blocks of hours bought up front, drawn down by logged work.
Learn more about Arrow RetainerARROW SKILLS
Skills matrix software
What can our people actually do?
The capability register: who can do what, and to what level.
Learn more about Arrow SkillsARROW TALENT
Recruitment software
Who could we hire, and how did they score?
Hiring against the shortfall, from sourcing to offer.
Learn more about Arrow TalentARROW EXECUTION
Consultant work management software
The plan says this month. What is actually being done this week?
The committed plan, turned into the work that actually happens.
Learn more about Arrow ExecutionSee Arrow Capacity on your own work.
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