Service delivery software for recurring client work
What recurring work did we promise, deliver, and earn?
Delivery is for work contracted on a regular basis. Promise the work, schedule the tasks, log what was done, and bill the hours it took — with the service catalogue and the revenue reporting attached.
What Arrow Delivery does
- Service catalogue with promised hours per period
- Forward-planned task schedule, marked off as completed
- Revenue and delivery reporting per client
Who it is for
Managed-services and outsourcing teams who deliver the same services to clients every period and need to show what was promised, what was done and what was earned.
How it connects to the suite
Feeds
Standalone, Delivery answers its own question. Inside Arrow it shares one sign-in, one people directory and one licence store with every other product.
Questions
Arrow Delivery FAQ
What counts as recurring contracted work?
Services you deliver to a client on a regular basis under contract — monthly reporting, maintenance, support hours. Delivery schedules those tasks forward so nothing you promised is missed.
Does Arrow Delivery report revenue?
Yes. Logged work rolls up into delivery and revenue reporting per client, against the hours promised in the service catalogue.
The rest of the suite
Works better together
ARROW CAPACITY
Capacity planning software
Can we take this contract on — and if not, who do we need to hire?
Demand against supply, per skill, per month.
Learn more about Arrow CapacityARROW PROJECTS
Project planning and resourcing software
The same, for work that runs as a project.
Work planned and delivered once — phases, milestones, resourcing.
Learn more about Arrow ProjectsARROW RETAINER
Retainer management software
How much of the block the client bought is left?
Blocks of hours bought up front, drawn down by logged work.
Learn more about Arrow RetainerARROW SKILLS
Skills matrix software
What can our people actually do?
The capability register: who can do what, and to what level.
Learn more about Arrow SkillsARROW TALENT
Recruitment software
Who could we hire, and how did they score?
Hiring against the shortfall, from sourcing to offer.
Learn more about Arrow TalentARROW EXECUTION
Consultant work management software
The plan says this month. What is actually being done this week?
The committed plan, turned into the work that actually happens.
Learn more about Arrow ExecutionSee Arrow Delivery on your own work.
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